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HubSpot's Private Application vs Public Applicatoin

Written by Andy | Aug 20, 2023 12:46:52 PM

Understanding the Differences between HubSpot's Private and Public Applications

HubSpot offers both private and public applications, but what sets them apart? Let's dive into the details.

Private Application

Private applications in HubSpot refer to custom-built applications that are created specifically for a company's internal use. These applications are not available to the public and are designed to cater to the specific needs and requirements of the company. Private applications offer a range of benefits, including enhanced security, improved efficiency, and seamless integration with existing systems. They can be used for automating internal processes, managing customer data, tracking analytics, and much more. By developing private applications, companies can streamline their operations, enhance productivity, and gain a competitive advantage in the market.

Benefits of HubSpot's Private Application

Private applications offered by HubSpot provide numerous benefits for companies looking to enhance their internal operations. These custom-built applications are designed specifically for a company's internal use, catering to their unique needs and requirements. One major advantage of private applications is enhanced security, as they are not accessible to the general public. This ensures that sensitive company data remains protected. Additionally, private applications contribute to improved efficiency by automating internal processes, managing customer data, and tracking analytics. They seamlessly integrate with existing systems, allowing for a smooth workflow and reducing manual tasks. By leveraging private applications, companies can streamline their operations, enhance productivity, and gain a competitive advantage in the market.

When to Choose Private Application

1. Internal Processes: Private applications are useful when you want to automate internal processes within your organization. These applications can be built specifically to handle unique business workflows, data integrations, or custom functionality that is specific to your company's needs.

2. Custom Integrations: If you have specific integrations with external systems or APIs that are not available as public integrations in HubSpot's App Marketplace, creating a private application allows you to tailor the integration to your requirements. You can build a custom solution to connect HubSpot with your preferred tools, data sources, or internal systems.

3. Security and Data Privacy: Private applications provide an added layer of security since they are only accessible within your HubSpot account. This can be beneficial if you are dealing with sensitive or confidential data that should not be exposed to public applications or third-party developers.

4. Unique Functionality: Private applications enable you to extend the functionality of HubSpot and customize it for your specific needs. You can build custom features, tools, or interfaces that are not available through public applications in order to enhance your team's productivity and efficiency.

5. Advanced Reporting and Analytics: If you require custom reporting or analytics capabilities beyond what is available in the standard HubSpot reporting tools, a private application can be built to fetch and analyze data in a highly customized manner.

Before opting for a private application, consider the resources and expertise required to build and maintain it. Private applications are typically developed by your internal team, or you may choose to work with a trusted development partner to ensure proper support and maintenance.

 

Public Application

Public applications in HubSpot are a different breed altogether. Unlike private applications, public applications are accessible to the general public. These applications are built by HubSpot themselves or by third-party developers and are designed to cater to a wide range of users. Public applications offer a plethora of features and functionalities that can be used by businesses of all sizes and industries. These applications can be used for marketing automation, lead generation, customer relationship management, social media management, and much more. By leveraging public applications, businesses can not only streamline their marketing and sales processes but also enhance their overall customer experience. With the ability to integrate with other HubSpot tools and platforms, public applications provide businesses with a comprehensive solution to their marketing and sales needs.

 

Benefits of HubSpot's Public Application

Public applications offered by HubSpot provide numerous benefits for businesses looking to streamline their marketing and sales processes and enhance their overall customer experience. These applications, whether built by HubSpot or third-party developers, are accessible to the general public and offer a wide range of features and functionalities. From marketing automation and lead generation to customer relationship management and social media management, public applications cater to businesses of all sizes and industries. One major advantage of public applications is their ability to integrate with other HubSpot tools and platforms, providing businesses with a comprehensive solution to their marketing and sales needs. This integration allows for seamless workflows and data sharing, ultimately improving efficiency and productivity. By leveraging HubSpot's public applications, businesses can optimize their marketing efforts, generate more leads, and provide a seamless customer journey, ultimately driving growth and success.

 

When to Choose Public Application

1. Standard Integrations: Public applications provide pre-built integrations with popular tools, platforms, and services. If you are using widely-used applications like Salesforce, Mailchimp, Google Analytics, or social media platforms, public applications can streamline the integration process. They are designed to work seamlessly with HubSpot, saving you time and effort in setting up data sync and automation.

2. Feature Expansion: Public applications often offer additional features and functionalities that complement HubSpot's native capabilities. If you need specific features like advanced reporting, social media management, live chat, or project management tools, public applications can extend the capabilities of HubSpot to meet your requirements without the need for custom development.

3. Time and Resource Savings: Using public applications can save development time and resources. Instead of building custom solutions, you can leverage existing public applications that have already been tested, optimized, and maintained by third-party developers. This allows you to quickly implement new features and integrations without the need for extensive development work.

4. Wide User Base and Support: Public applications have a larger user base, which often leads to a more active support community. If you have questions or need assistance, there is usually a support system in place, including documentation, knowledge bases, forums, and direct support from the application's developer. This can be helpful in troubleshooting issues or getting guidance on best practices.

5. Continual Updates and Enhancements: Public applications are regularly updated by the developers to improve functionality, address bugs, and adapt to changes in the third-party services they integrate with. By using public applications, you can benefit from ongoing updates and enhancements without the need for additional development efforts on your end.

 

Key differences between Private vs Public application

Public Apps:
1. Pre-built integrations: Public apps offer pre-built integrations with popular tools, platforms, and services. These integrations are readily available and can be easily set up without the need for extensive development work.

2. Feature extension: Public apps provide additional features and functionalities that complement HubSpot's native capabilities. You can enhance your HubSpot experience by integrating with these apps to optimize marketing, sales, and customer service processes.

3. Time and resource savings: Utilizing public apps saves development time and resources. Instead of building custom solutions, you can leverage existing apps that have been optimized and tested by third-party developers.

4. Wide user base and support: Public apps have a larger user base, which often leads to an active and supportive community. You can find resources like documentation, knowledge bases, forums, and direct support from the app's developer to assist you with any questions or issues.

5. Continual updates: Public apps are regularly updated by their developers to improve functionality, address bugs, and adapt to changes in integrated platforms or services. This ensures that you can benefit from ongoing updates and enhancements without the need for additional development efforts.

Private Apps:
1. Custom integrations: Private apps allow you to create custom integrations tailored to your organization's specific workflows and requirements. You can build unique solutions that align perfectly with your business processes.

2. Internal processes: Private apps are useful for automating internal processes within your organization. You can design and develop apps that streamline operations, improve efficiency, and enhance collaboration among teams.

3. Security and data privacy: Private apps provide an added layer of security as they are only accessible within your HubSpot account. This can be valuable if you're working with sensitive or confidential data that shouldn't be exposed to public applications.

4. Unique functionality: Private apps enable you to add custom features, tools, or interfaces that are not available through public apps. This allows you to create a tailored HubSpot experience that caters specifically to your organization's needs and preferences.

5. Advanced reporting and analytics: Private apps can fetch and analyze data in a highly customized manner, providing advanced reporting and analytics capabilities beyond HubSpot's native options. This allows you to generate insights and metrics that are specific to your business requirements.

 

  Auth API limitaion Webhook Timeline Event CRM API Can install on Multiple Accounts Market Place Setting Option
Private Application Access Token

Burst Limit

Daily Limit

X (for now) X O X X X
Public Application OAuth 2.0 Burst Limit O O O O O O

 

Conclusion

Understanding the differences between public and private apps for HubSpot integration is crucial when making the right choice for your business needs. Public apps offer pre-built integrations with popular tools, additional features, and save time and resources. They have a wide user base and benefit from continual updates. On the other hand, private apps provide custom integrations, automation for internal processes, enhanced security, unique functionality, and advanced reporting capabilities. When deciding, consider factors such as the complexity of your requirements, data security considerations, and the degree of customization needed. By evaluating these factors, you can make an informed decision to optimize your HubSpot integration and enhance your overall business operations.